Return and Replacement Policy at InstantReview

At InstantReview, we place the utmost importance on the satisfaction and success of our valued business partners. We understand that, on rare occasions, situations may arise involving our products. Rest assured, we are fully committed to promptly addressing any concerns and delivering a seamless experience for you.

Replacements for Defective Products: In the unlikely event that a InstantReview product does not perform as intended, we offer a hassle-free replacement process. To initiate a replacement, simply get in touch with our dedicated customer support team within 180 days of receiving the product. We will guide you through the necessary steps to facilitate the replacement.

Contacting Our Customer Support: To request a replacement for a defective product, please reach out to our customer support team via support@InstantReview.io. Kindly provide your order details along with a clear description of the issue you are encountering. Our friendly representatives are eager to assist you in troubleshooting and determining the most appropriate course of action.

Efficient Return Process: As experts in NFC technology, InstantReview understands the challenges and costs associated with physical returns of faulty products. To minimize any disruptions to your business operations, we have streamlined our return process. Instead of requiring you to ship back the product, we will promptly arrange for a replacement to be shipped directly to you.

Verification of Product Issues: In certain cases, we may request additional information or evidence to validate the reported problem. This could involve sharing photos, videos, or detailed descriptions. Such requests are aimed at ensuring the smooth processing of your replacement and aiding us in enhancing both our products and services.

Product Warranty: At InstantReview, we stand behind the quality and reliability of our products. Every purchase is covered by a 3-month warranty from the date of delivery. This warranty guarantees that you receive a fully operational product and safeguards against any manufacturing defects.

Returns for Non-Defective Products: Please be aware that InstantReview does not accept returns for products that are not defective. We encourage you to thoroughly review the specifications and compatibility information provided on our website before making a purchase decision. If you have any inquiries or concerns, our customer support team is readily available to assist you and provide the necessary guidance.

Exceptional Customer Support: Our commitment to your satisfaction extends well beyond the point of purchase. Should you have any questions, feedback, or concerns regarding our products or services, we urge you to reach out to our dedicated customer support team. We are here to listen, assist, and ensure that your interaction with InstantReview is truly exceptional.

We genuinely value the trust you place in InstantReview as your NFC technology provider. Our return policy underscores our unwavering dedication to your success and our resolute commitment to delivering dependable, high-quality products. If you encounter any issues, rest assured that we are here to assist you in ensuring the continued prosperity of your business.